Hays Travel sells holidays, cruises, flights and travel extras online and through its UK retail branches. It is useful for shoppers who want the convenience of online search with the reassurance of a well-known travel agent.

The site covers package holidays, late deals, cruise holidays, city breaks and specialist trips from a wide range of suppliers. Customers can browse online and often access human support when a booking needs more explanation.

Hays Travel suits shoppers who want choice across many tour operators rather than one single brand. Cancellation rules depend on the tour operator, airline or supplier used for the booking.